![]() ![]() The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like PPE, perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, in its original packaging, and in saleable condition. Please wait 3 to 5 days for the funds to clear and post to your account.Due to COVID-19, all PPE products are non-returnable.Īll other products have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If approved, you’ll be automatically refunded on your original payment method. ![]() We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. ![]() Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or not as described, so that we can evaluate and promptly resolve the issue. You can always contact customer support with questions regarding your purchase or the status of your return by calling us at +1 (888) 737-5654 or emailing us at Customer satisfaction is our top priority. Please do not ship your returns to us until after we have approved your return and provided you with postage. Your order number (found in your confirmation email, shipping label an account dashboard under the "Orders" tab)Īfter your request has been processed and approved, we will send you a return shipping label to ensure the return process is hassle-free. ![]()
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